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ChatGPT gives generic answers because you ask generic questions

A 5-part formula that makes any AI assistant answer like it knows your business.

Shubham Bapna · Added 7 November 2026 · Free

The 5-part prompt formula

Role: who the AI should act as
Context: your business, your customer, the situation
Task: exactly what you want done
Format: length, layout, language and tone
Example: a sample of what good looks like

Same task, two prompts

Before

Write a follow-up message to a retailer.

After

Role, context, task, format and an example, all filled in. The full prompt is in the next section.

That's the first part

Read the rest, free

The full 'after' prompt, why the example matters most, how to build your own in one sitting, and a prompt that lets AI improve yours. Enter your email once and every guide on this site opens.

The 'after' prompt, ready to copy
Why the example matters most
Build your own in one sitting
Let AI improve your prompt

The 'after' prompt, ready to copy

Copy this prompt

Role: You are a senior sales executive at a [jewellery / garments / electronics] wholesaler.
Context: A retailer in [city] saw our [product range] at [trade show / our showroom] on [date] but has not ordered.
Task: Write a follow-up WhatsApp message.
Format: Under 60 words, polite, no pressure, one clear question at the end.
Example of our tone: [paste a message you sent that worked well]

What you should get back: a follow-up WhatsApp message under 60 words, polite, with no pressure and one clear question at the end.

Swap the brackets for your business. Keep the five labels.

Why the example matters most

Role, context and task tell AI what to do. The example shows how you sound. Paste one real message you were happy with, with names removed, and the drafts start to sound like you, not like a template.

Build your own in one sitting

Pick a task you repeat every week
Write one line each for role, context, task and format
Paste one real example of good work
Run it, then tell AI what to change
Save the final prompt where your team can find it

Let AI improve your prompt

Copy this prompt

Here is a prompt I use in my business: [paste your prompt]. Check it against this formula: role, context, task, format, example. Ask me up to 5 questions to fill anything missing. Then rewrite the prompt so I can reuse it every week by changing only the parts in square brackets.

What you should get back: up to 5 questions about anything missing. Once you answer them, a rewritten prompt you can reuse every week by changing only the parts in square brackets.

Works in ChatGPT, Gemini or Claude, including the free versions.